Site Support

CFS is Now DrugDev – What Does This Mean for Me?

DrugDev acquired CFS Clinical in 2013. Since then, we have transitioned the name from CFS to DrugDev without changing any of the services you have come to expect. Recently we expanded into larger offices and added a “doing business as” (dba) name of DrugDev Payments. No contract changes are needed but here is some helpful information if you have additional questions.

Contact Support
We are pleased to offer more ways to get in touch with us than ever. If you have questions or concerns, please let us know how we can help!
U.S. Sites

Ex-U.S. Sites

Send Invoices
For those sites paid by DrugDev Payments (formerly CFS Clinical), please send us your invoices at any of the following methods which are most convenient for you:

  • Email (U.S. Sites): Email your invoices to payments@drugdev.com
  • Email (Ex-U.S. Sites): Email your invoices to support@drugdevglobal.com
  • Fax: Send us a fax at +1 610-994-2784
  • Mail: Mail your invoices to:

    DrugDev
    (Attn: DrugDev Payments)
    1170 Devon Park Drive, Suite 300
    Wayne, PA 19087
    USA

Please note: If you have already sent an invoice to a previous CFS address, it will still reach us at DrugDev – but please update your records for future invoices.

Access Payments Portal
For those sites paid by DrugDev Payments (formerly CFS Clinical), you can view and manage your payment records using our online portal. The link for the DrugDev Payments Portal is www.cfspayment.com.
Payments FAQ
For those sites paid by DrugDev Payments (formerly CFS Clinical), we are pleased to provide a helpful FAQ to guide you through the payments process. Please contact DrugDev support if you have additional questions.